Alcatel Thompson SpeedTouch 585
CyTA has recently (October 2006) began distributing a new modem/router device, the Alcatel Thompson SpeedTouch 585, that succeeds the older and never supported ECI B-FOCuS Wireless 352+ device. After the unsuccessful era of the Israeli devices, CyTA finally returns to the older and more trustworthy brand, Alcatel. Fortunately Alcatel is a well known brand with at least better support for its products compared to ECI, given that firmware updates float all over the web, and that counts for something.
It seems that CyTA is actively trying to subcontract the most-difficult-to-configure devices and does not even give the chance or technical knowledge to customers to configure the device for their own needs. It comes preconfigured to your residence or office and I am still wondering if CyTA technicians are capable or have the technical knowhow of configuring the device, or any other device of such matter. In any case this time CyTA actually bothered to setup passwords for accessing the router configuration interface to ensure that customers cannot mess with it 
(this pisses me so much), but I guess it is for the best for the not-so-technologically-literate-users-who-like-to-mess-up-every-device-that-floats-around.
But the struggle goes on…
ALCATEL THOMPSON SPEEDTOUCH 585
ROUTER CONFIGURATION MANUAL
(compiled by: Ioannis Epaminonda on 29 November 2006, last updated on: 14/11/2007 by Chris)
INTRODUCTION
As I do not have access to such a device all the information maintained on this manual are bits and pieces gathered here by other members of this blog, mainly Chris.
Stay tuned, for more updates on the subject.
DEVICE SPECIFICATIONS - DIRECT LINK
CONFIGURE ROUTER LAN CONNECTION
OPTIONAL - ENABLE UPnP
OPTIONAL - ENABLE ROUTER WIRELESS ACCESS POINT
SAVE ROUTER CONFIGURATION
If you do not use the GUI Interface (that means the browser) to make changes, then to save them just issue a “saveall” command from the telnet session, that should do it! Otherwise they are autosaved!
SYSTEM CONNECTIVITY CHECK
ACCESS INTERNET
HARDWARE RESET
FIRMWARE UPGRADE (for Advanced Users Only)
BEFORE YOU START DO THIS:
It is always recommended to run the SpeedTouch firmware upgrade wizards with a statically set IP address on your PC with the following:
IP: 10.0.0.1, Subnet: 255.0.0.0, Default Gateway: 10.0.0.138.
ALSO
It is A MUST to have all security programmes (firewalls, antivirus) turned completely off. ESPECIALLY ANY NORTON CRAP!
AND
DO NOT TURN OFF OR RESET THE DEVICE UNLESS YOU FINISH!!
Now Download the latest firmware *CURRENT = v7.4.1.7*HERE.
Download the Upgrade Wizard HERE.
Extract the Upgrade Wizard into a folder along with the image file bli you downloaded first.
- Begin with the unit powered off via the power switch at the back depressed.
- Get a pin or a pen with a long enough nose to reach the reset button and hold it in.
- Continue holding your pin or… on the reset button and do not release it. Power the unit on by pressing the power button into the “on” state never releasing the reset.
- Hold the reset button in for around 15 seconds. The power and Ethernet light should flash between red and green.
- Run the SpeedTouch firmware upgrade wizard, click NEXT, then Have Disk and Make sure you have selected ALL FILES so that you can select the *.bli you downloaded first (select it and click next). You only have around 1min to start the wizard before the speedtouch will revert to the normal boot up, make sure ur quick or you will have to repeat!
Cyta Passwords for SpeedTouch if anyone got trouble.
user = cytadsl (if it doesnt work try cytacytadsl)
pass = cytaspeed
DISCLAIMER
This configuration manual is unofficial and maintained by the author of this site.
It is provided ‘as-is’, without any express or implied warranty.
In no event will the author be held liable for any damages arising from the use of this configuration manual.
REFERENCES
Parts of this compilation were taken from:
1. Alcatel Thompson SpeedTouch 585
2. Alcatel Thompson SpeedTouch 585 Router Configuration Manual in English
3. Whirlpool Australian Forums
4.
5.
6. Wikipedia Encyclopedia
7. i-choice Website
Hi all,
I have the same problem with cyta equipment working just like a bridge, but in my case it is SpeedTouch 585. Configuration web page is on 192.168.10.254 and I am logged in as cytauser with no privileges at all - I can just see basic settings and can change nothing.
Does anyone have any user/pass combo that will let me specify which services I run on which PC on my LAN? I tried all combinations mentioned here + Administrator/blank, root/blank and nothing works.
Anybody has administrator u/n and psw for Cyta’s SpeedTouch 585.
I MUST enable the NAT services
Hi,
I got the recent speedtouch 585 too.
I flashed it to the new version. 6.1.9
That was the only way to access the router fully.
However i destroyed my connection settings cyta had. I have no idea what the Routed PPPoE password is!!!! So i had to set it up as bridged again….
If you want to flash it yourself then there is only 1 way of doing this.
Download http://m8s-rates.com/speedtouch/routers/585v6/RELEASE%206.1.9/Software/BANT-W_R619WW_upgrade.exe
Get the upgrade wizard ready but not started. Turn off the speedtouch and using a pin hold in the reset button. Now power on but don’t let go of the reset for about 12 sec. The power light will start flashing between red and green. You now have a minute or two to start the upgrade wizard which will recognise the speedtouch is already in upgrade mode and you can immediately proceed with the update.
This works, and you can setup a new password. HOWEVER. I set it up in BRIDGE mode… I dont know how to set it up for all ports. If anyone has ideas let me know!!
Ioannis if you can contact me regarding this new modem i have some ideas!
hi all,
hmmm, I was told about the new devices a while back, have they already begun distribution? How did you manage to get the new device? did you order it, or was it changed complementary … (if its that good maybe i’ll order one my self :p)
yeah, a video of the interface would be nice, send it over, as well as your suggestions, manuals and firmware upgrades, and i’ll have a look at it by the end of next week (need to have all the staff concentrated for simplicity reasons!).
I am still waiting for the upgrade here, due, 28 Nov 2006 (even if I was probably one of the first adsl accounts) so i’m still on the old servers
Haven’t found a working solution for mivision and wireless yet, as I don’t have much time to experiment, due to college lectures and upcomming examination requirements …
ahh, just came from a lecture by the way (saturday morning/afternoon) and i’m so tired, currently writting from my ppc, so i’m gonna turn in for the rest of the day and enjoy the night!
ioannis
(PS: i’ll probably make new posts for the new (and previous router models) for people to post their findings/thoughts there, to keep things tidy, some comments might be moved as well.)
Ill start right on it:)
Ta katafera!!!!
Exo kani flash to SpeedTouch 585v6 tis Cyta’s sto pio kenourgio!
To exo anixi ke ime full admin.
To exo na doulevi san kanoniko router me wireless se ola ta ports!
Dinato router me polles prooptikes ke merika bugs!!
Ke me tin nea i-choice ke me tin palia mpori na gini.
(PS: Den xero me MiVision epidi den exo).
Tha prospathiso na etimaso ena guide sintoma.
English:
SpeedTouch 585 Guide on Upgrading and Unlocking its full potential coming soon
I finally made it work the way a normal router should!
To speedtouch erxetai mazi me ena CD to opoio se ka8odeigei gia arketa pragmata. To mono pou leipei einai ena Admin password gia na mporeis na baleis kapoio security ston Router. - Mporeis na energopoihseis ton Router gia Wireless alla den mporeis na mpeis sto Management Console to Router kai na energopoihseis to Firewall.
An mporei kapoios na dwsei kapoia passwords…. eyprosdekta
Ante Chris… giati mou thn dinei h CYta……
Andreas
C’mon Chriss. Could you please tell us how to make the thing work as a router?
Can someone please post some config settings for the thompson speedtouch?
Yea sas,
I have a problem with speedtouch 585 I flashed it, everything works fine, except mivision. If anyone knows any config. method I would really be very happy if he/she shares it with us.
Thank you,
Hi kakos
I also flashed my speedtouch but i managed to get it working only as a bridge. Did you get yours working as a router also?
pws mporeis na anoixeis to wireless? please re antrea enimerwse. mono auto thelw
HiKkelis.
No I didn’t try to get it to work as a router as I don’t really need to, but my problem is mivision. I tried through the expert settings Router/Video Bridge and I managed to log into mivison, but I had a ‘Movie not available’ error.
Also I couldn’t get connected to the Internet.
Anyway I’ll continue trying and I’ll post any findings.
Thanx
Kakos
paidia exw to alcatel speedtouch 585 v6 .. prepei na exei built in firewall? kserei kaneis pws na to kanw disable? exw tin cyta san paroxea… sto site tou router -192.168.10.254- eimai logged in san cytauser .. den exw to user i pass tou admin… tha sas eimai evgnwmwn an me voithousate
Panico, an exeis to CD sou leei pws na to kaneis. An den to exeis krata pathmeno to koumpaki mprosta gia 4 deyterolepta. 8a deis to fwtaki tou Wireless na ginetai kokkino. Auto ypodhlwnei oti einai energopoihmeno to wireless, alla se unsecure mode.
come on chris… my hopes are onto you… ;p
How could you manage to make the 585v6 work as a bridge, I am trying all night but nothing happens. I used the setup wizard from web interface, also the quick installation from the cd, but nothing. Could you please help?
i think i did it. i just have to test all options to see if are working.
Hello,
realy need help with modem speedtouch configuration, i flashed it to version 6.1.9, and now i cant browse the internet, when i login it says that dsl line ok, internet ok, but i cant browse! it is working in bridge mode. but no internet! i canot login to ichoice. help please!
thank you in advance.
Sorry for this delay, but i have to make a good guide for you people!
Its not really that easy… A lot of things involved
OK GUYS!!!
Here is an entire guide on how to setup your router to work FULLY for you !!!
(HAVE NOT TESTED THIS WITH MIVISION)
First of all you need to unlock your router if you havent. We can use this flash method to do this:
Download http://m8s-rates.com/speedtouch/routers/585v6/RELEASE%206.1.9/Software/BANT-W_R619WW_upgrade.exe
Get the upgrade wizard ready but not started. Turn off the speedtouch and using a pin hold in the reset button. Now power on but don’t let go of the reset for about 12 sec. The power light will start flashing between red and green. You now have a minute or two to start the upgrade wizard which will recognise the speedtouch is already in upgrade mode and you can immediately proceed with the update.
Once the upgrade is done, DO NOT CONFIGURE YOUR ROUTER as BRIDE or any other method. Just set the password!!
METHOD 1: (The Easy One!)
You can download my router configuration and restore it in yours so all is setup and ready. This will work if you are on the new I-Choice platform. If your not then you simply have to go and update the DNS servers in your network configuration for it to work. Once you use this config , you can change all settings to your liking.
LINK = http://72.20.2.222/~commy/speedtouch/commy.ini
METHOD 2: (The Hard One!)
Ok, next do, START - RUN and type telnet speedtouch.lan
(if that doesnt work, then try the IP of the gateway of your current ethernet config)
username and pass, put the same as those when you flashed it…
Once logged in type the following !!
:ppp relay flush
aveall
:eth flush
:atm flush
:ppp flush
:atm phonebook flush
atm phonebook add name=RtEthoa_ph addr=8.35
atm ifadd intf=RtEthoa_atm
atm ifconfig intf=RtEthoa_atm dest=RtEthoa_ph ulp=mac
atm ifattach intf=RtEthoa_atm
eth ifadd intf=RtEthoa_eth
eth ifconfig intf=RtEthoa_eth dest=RtEthoa_atm
eth ifattach intf=RtEthoa_eth
ip ifadd intf=RtEthoa_ip
ip ifconfig intf=RtEtho_ip dest=RtEthoa_eth
ip ifattach intf=RtEthoa_ip
dhcp client ifadd intf=RtEthoa_ip
dhcp client ifattach intf=RtEthoa_ip
saveall
Ok, now your set. Access your speedtouch and configure your network. I cannot explain how exactly to do this but you can find out by playing with this. Or you can check my config.. The best thing to do !
*** Expect updates on this guide ***
NOTE: SPEEDTOUCH + IE7 DO NOT WORK TOGETHER. IF YOU HAVE IE7 U CANT ACCESS THE ROUTER. USE ANOTHER BROWSER OR IE6 !!!!!
Please leave your feedback on Method 1 for my config:
If anyone can tell me the DNS servers of the old i-choice platform i can make another configuration file for all those that are on the old platform.
PS: The default router IP of my config file is 192.168.10.100 and i think the password for user “admin” is empty
Check it and let me know!
hi all,i also have the new router and i’m not very satisfied with it. i wanted to open some ports because of the file sharing software and i couldn’t access all options of the router. after i saw i can’t make it because it’s locked with an uknown u/n and psw i asked my cousin for his bfocus router,because he had 2 pieces of it. but that router doesn’t connect to my computer. i don’t know why? i tried to configure it according to the guide which i found here but unsuccessfully. always the same “connection failed.” the router doesn’t release an IP for my computer. i tried to make it manually as well and nothing. router is 100% good becase i took it back to my cousin to check it there and it works properly. anyway,i need help. can somebody help me? many thanks
carlo, If you took it to your cousin and it worked, i suggest checking your computer. That would be the problem then
Ela Chris
You say that Once the upgrade is done, DO NOT CONFIGURE YOUR ROUTER as BRIDE or any other method. Just set the password!!
How do you do this? I mean in order to set the pass you have to configure the modem right?
DNS Servers . . . . . . . . . . . : 192.168.5.103
192.168.5.104
For the old platform
kkelis:
When you do the upgrade it asks you for a new password there
If not, then simply after the upgrade, close everything and open speedtouch.lan and login with default username admin / Admin / Administrator (one of the 3).
After you do then simply go change pass and Restore the configuration settings from my config file.
PS:
Here are the settings for all those that are on the old I-Choice platform.
LINK = http://72.20.2.222/~commy/speedtouch/commyoldDNS.ini
From what i read the new speedtouch modem is simply awesome.
But how did you get it?
did you apply for a replacement?
Do they give it to new customers?
Can i ask them for a replacement?
Chris thanks a lot for your help!!!!!!
I managed to get the thing working. I can confirm now that the 1st method is working just fine. A couple of things though.
Before doing the upgrade wizard i think you must release your ip and after the whole procedure is finished you have to call cyta and tell them to have your ip released.
As soon as i had my ip released i could then log in to the i-choice portal.
Again thank you very much for your precious help
Good work
Chris two naive questions:
1.”Get the upgrade wizard ready” From Speedtouch menu?
2.How do we load your configurations to our Speedtouch?
Isn’t there an easiest way of portforwarding without erasing everything? No backdoor pasword?
If your on the old platform you need to release it first yes;)
For the new one you dont need to do anything !!!
I was on the new so it all worked fine for me
So, ioannis i think you should update the post!!
Method 1 Works like a charm, so its all easy for everyone since i provided a configured ini file and speedtouch isnt making a fuss about it ^^
To Earthstill: You need to pay for a replacement if you ask for it…. If your current modem happens to “malfunction” (you know what i mean) then you get a replacement free.
Chris aka CoMMy
To akto:
1.’Get the upgrade wizard ready’ From Speedtouch menu?
Run it, and go to the part before the step which asks you for the password. Then do the method and once in “bootp” mode click next. It should not ask you for a password then !
2.How do we load your configurations to our Speedtouch?
You open the gui interface at http://speedtouch.lan and login, then to to configurations-> backup / restore -> and restore it from the file i posted!
GLOBAL NOTICE:
All those that are on the NEW ichoice Platform WILL experience problems while playing online games or browsing certain websites.
This has been addressed by I-Choice, and we have no idea when they will fix this.
Personally i AM PISSED coz i cant log in my game KnightOnline :@
hi. am new here and i would like your help. i have followed your instructions how to unlock speedtouch 585 but i cannot get this work. i do not know what or where i am wrong.at the modem the internet LED does not lit up.
please help me…
thanx
chrysanthos,
I cannot make it any clearer than that. Follow the instructions one by one and you’ll get there like kkelis did
Hopefully i can make a visual guide too:)
Just wanted to say thanks to Chris, I flashed my modem last night and everything went ok. I used the first method.
A couple of remarks:
1) after updating the firmware there is no question to change the password. By accessing the config site I was automatically logged in as Administrator. Default password was ‘admin’.
2) Also, the default LAN IP address of the modem is 192.168.1.254 and cyta had it on 192.168.10.254 before so i had to ‘repair’ my network conenection before accessing the speedtouch config site.
3) i had to try to put the modem in bootstrap mode (pressing reset and holding it) a couple of times before the update went ok. I was getting ‘cannot transfer the update to the device’ or something similar.
4) when in bootstrap mode, power led doesn’t flash red and green, it is constant orange color.
Thanks again Chris, and good luck to everyone else
I have followed all the instructions step by step. I am gettings this massage———> Link Status: Contacting DHCP server…
and nothing…still the internet LED does not lid up…please help me.i dont know what else to do…
thank you..
Thanks for the notes CxDoo
:)
because i couldnt do anything about my problem listed above,Cyta gave me a replacement modem with the same features as before..
i did some digging and found the usernames that the modem uses.
cytauser
cytadsl
cytaspeed
by default is set to run at cytauser with previlages user.
i dont know what previlages the other usernames have…
try it and late me know.
I only want to open tcp utp 80 80.
Ok, so please expand - at what exact point do you get Link Status: Contacting DHCP server message?
Waht is your LAN config - default gateway, dns, etc?
I dont know at this point bacause cyta replaced my modem allready.
I just followed all the instructions step by step and by entering to check the internet connection in the modem i get this message….any way…now i got a replacement and i dont intent to crack it…if something can be done from the existing usernames that i gave you…fare enough….
thanx
Fair enough.
To: chrysanthos
well chrysanthos if you could provide us with the respective passwords for the fore said user names, you could help Chris create a full-proof configuration guide for the new device…
(or someone might bruteforce it, or try any of the default password combinations that one can think of.)
To: Chris
Anyway i believe the whole re-flashing the firmware is quite unreliable (ie. chrysanthos situation) and i wouldn’t suggest it to the average user, because it could have undesirable results.
So i wont be changing the main contents of the thread anytime soon until we can find some valid passwords for the cyta usernames.
ioannis
It is not all a problem because even if something goes wrong you keep the reset button for 10 minutes and it goes back to the original configuration of the firmware you currently have. If you flashed it, you just follow my guide and thats it no problems with that…
The point is that ill try and create a firmware upgrade guide coz it seems many have problem in this…:)
i my sources are correct,there is no passwords for the respective usernames….:)
hehe, well you could try accessing the setup your self then, since you have the original version. I guess most the people that replied here have upgraded the firmware already…
and let as know for sure!
I have read in some forum that there is also an HP (high power) firmware version for this device that transmits Wi-Fi at twice the power (200mW) instead of the normal firmware. It is illegal in Europe top limit being 100mW) and is only distributed in USA and Singapore.
Has anyone tried that one as well ?
On the other hand since Chris is our expert on the subject here, I can hook up chrysanthos with Chris, and if the two of you are willing to, you could try the Remote Assistance feature of the new device and Chris might be able to login as any of the other usernames and open the web (80) port for chrysanthos …
I would be excited to see if this feature actually works…
the only thing i can get access to at the toolbox section are:
1.parental
2.intrusion
3.user management
4.dynamic dns
as most of you already have understand,i dont do very well with setups..xexexe so the best thing for me i believe, is if someone is willing to solve my problem pou konta….because i think that if i try to do the same procedure again i will have the same results as before….f..ked….
Did anyone with myvision try Chris’ guide? I don’t want to do it if it’ll screw things up.
chrisff1989,
I have tried the configuration posted by chris and it does not work with mivision. It freezes on the “welcome” screen
I really hope someone comes with a configuration that works with Mivision.
Thanx.
Hey there,
As i said i have not tryied it with MiVision….
The thing with MiVision is that it needs to connect directly to I-Choice and get an I-Choice IP without passing through the routers built-in routing features… That is something i have no idea how to enable it, but im sure 100% there is a way, because speedtouch using the CLI commands is a VERY powerfull and HIGHLY configurable router. You will loose yourself in its abilities!
To ioannis:
I know about the HighPower firmware…. I didnt want to risk upgrading to that one as it may have damaged my SpeedTouch. I will ask around about this to find out if indeed it can be done. As for chrysanthos, i would be glad to help out if i can.
Regards
Btw guys,
A guy in I-choice told me that they started giving out passwords to normal users to fix their modems………
Some people know the passwords… I wish some of us here may know them!
Chris, how can i contact you?
Hi guys,
did anyone else start having problems on November 21? I got a letter from Cyta giving the procedure how to access the new i-choice site. I can connect to that site, but when I want to login to Cytanet (or any other provider, or bandwidth meter) I get an error message.
I noticed some settings were changed and users deleted on my speedtouch, but nothing really important. What puzzles me is that I can access i-choice site ok, so there is no problem between my speedtouch and their side.
I talked to Cyta over the phone but they couldn’t help me - they asked me to check DNS settings (all ok) and then told me they’ll call me back when they figure out what’s wrong.
loipon…opos oloi xerame mexri tora,ta speedtouch erxonte apo tin cyta me username :cytauser.
Gia na ta xeklidosete pigenete sto browser sas kai grapsete:192.168.10.254
meta pigenete sto toolbox kai user management.
patiste switch to another user kai tha sas pi na valete kodiko.
varte cytauser xoris password.tha sas pari piso sti selida pou isastan prin.
meta xanapatiste switch to another user kai varte:
username:cytadsl
password:cytaspeed
Teliosate!!!
tha dite oti iste enomenoi san administrator kai kante oti thelete.
Can anyone with unpatched box use the password chrysantos posted and save the config file and upload it so i can check if there are any significant differences to what I have on my box?
chrysanthos it seems you have some powerful friends, my friend, if the above are correct.
chrysanthos before messing with the configuration please save the configuration to a file and post it here so we can examine CyTA’s default settings in regard to mivision and adsl, so we can apply to upgraded firmwares.
it seems we are nearly there…. to a proper guide.
how can i post my config file here?
upload the file to
http://www.stashbox.org
and paste the link here and i will copy it to my server for safekeeping, downloading and examining
Here is the link —–> http://stashbox.org/5703/cytadsl.ini
Excellent, hopefully this configuration is for all the user (cytauser, cytadsl) accounts of the device.
I hope this configuration is the original without any modifications, I must say it is pretty f****d up, there are approximately over 100 differences between Chris’ custom configuration…
BUT, i’m pretty sure we will get through this configuration, to the updated firmware to work with mivision as well…
Chris do your magic here !!!
(this device has some potential, i’ll see if i get one my own)
I updated config on my modem with chrysanthos file, and it looks a bit better (I can watch tv channels, city cams, etc on i-choice site) but I still can’t log into cytanet. (’A system failure has occured’ message)
Now, in broadband config i have pppintenet and ipinternet - ipinternet looks ok, but in pppinternet i am disconnected and have to enter username and password. Username is ‘user’ and password is blank but it doesn’t work - when I click connect it gives me a message ‘Can’t connect - disconnected by the user’.
Anyone has any ideas?
Is this password visible on a functioning modem?
username:cytadsl
password:cytaspeed
IT WORKS!!!! YES!!!!