CyTA has recently (October 2006) began distributing a new modem/router device, the Alcatel Thompson SpeedTouch 585, that succeeds the older and never supported ECI B-FOCuS Wireless 352+ device. After the unsuccessful era of the Israeli devices, CyTA finally returns to the older and more trustworthy brand, Alcatel. Fortunately Alcatel is a well known brand with at least better support for its products compared to ECI, given that firmware updates float all over the web, and that counts for something.

It seems that CyTA is actively trying to subcontract the most-difficult-to-configure devices and does not even give the chance or technical knowledge to customers to configure the device for their own needs. It comes preconfigured to your residence or office and I am still wondering if CyTA technicians are capable or have the technical knowhow of configuring the device, or any other device of such matter. In any case this time CyTA actually bothered to setup passwords for accessing the router configuration interface to ensure that customers cannot mess with it (this pisses me so much), but I guess it is for the best for the not-so-technologically-literate-users-who-like-to-mess-up-every-device-that-floats-around.

But the struggle goes on…

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